| Terms of Service |
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Sirium.net provides World Wide Web page hosting and related services (e.g. email). Sirium.net reserves the right to suspend or cancel a customer's access to any or all services provided by Sirium.net when Sirium.net decides that the account has been inappropriately used or otherwise. Server use Account holders are not to use their web space as backup storage. There are other services much more suited for this use. Sirium.net reserves the right to refuse service and/or access to its servers to anyone. Sirium.net do not allow any of the following (but not limited to) content to be stored on its servers:
High Resource User Policy Sirium.net may implement the following policy to its sole discretion: When a web site is found to be monopolizing the resources available Sirium.net reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Sirium.net continues hosting the web site for an additional fee. Payment Policies No bills or invoices will be sent by regular postal mail. All invoices will be sent directly to customers via email. Contact details Security Sirium.net reserves the right to audit the server and to remove any file(s) and/or any scripts that compromises server security without notice. Such files include ".rhosts", poorly written scripted files (such as PHP and PERL scripts), or web based command line tools such as "commandliner". Payment Options
Payments must be made within a reasonable period of your receiving an invoice or payment request. Failure to do so will result in your account being suspended and eventually deleted. We endevour to inform you beforehand if this happens. Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you. Suspension and Termination If you break any of these terms and conditions we may suspend the Services and/or terminate this Agreement forthwith without notice to you. If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to suspend the Services and/or terminate this Agreement forthwith without notice to you. No refunds will be made for Services suspended in accordance with three paragraphs above. We reserve the right to suspend the Services and/or terminate this Agreement at any time. In the event of this, you will be entitled pro rata refund based upon the remaining period of membership (a refund only applies when Sirium.net cancels this agreement with you for reasons other than improper use of its services, failure of payment by you as outlined in this agreement). You may cancel the Services at any time. During the first 30 days of Services, You are entitled to a complete refund of all fees paid with the exclusion of domain name registration and data transfer fees should You decide to cancel the Services. You will not be entitled to a refund on this basis if you have previously had an account with Sirium.net. No full refunds or pro rata refunds will be made after the first 30 days of service should You decide to cancel the Services. Where payments have been made via a NoChex or PayPal account, refunds will be made back to the same account, or via a personal cheque. We may request proof of your identity before refunding any monies. On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. Termination and suspension periods Sirium.net reserves the right to charge a late fee to unpaid invoices. Sirium.net will allow 30 days for an invoice to be paid (this is 30 days after the invoice due date), if it is still not paid after this period then Sirium.net will terminate the account/services, which includes deletion of all data, configurations and any backups. Sirium.net will not be held liable for any data lost. Cancellation
Failure to inform Sirium.net of your intent to cancel, or if you let the service lapse, may result in Sirium.net using a third party to recover due invoices, and may also incur a further charge to administer. Resellers Sirium.net reserves the right to suspend an account resold by a reseller of Sirium.net's services if the account is in violation of these T&Cs, or if the reseller fails to pay due invoices. In normal circumstances, Sirium.net will not contact a reseller's customers directly without the reseller's consent. However, Sirium.net reserves the right to contact the reseller's customers if the reseller fails to keep their payments up to date and the reseller's account is suspended, and is likely to be terminated. In this case, the reseller's customers will be offered a transfer directly to Sirium.net, or another Sirium.net reseller. Indemnification Disclaimer 30 Day money back guarantee The money back guarantee will be deemed void if the account has been misused or otherwise used to abuse Sirium.net's or other's servers and/or services. Account backups Please be aware though, the backup system and backups themselves are not guaranteed and should not be relied upon in place of your own backups. It is not guaranteed that backups will be available, and it is not guaranteed that backups will be usable and/or free of errors caused by problems such as file corruption, for example. You should at the very least keep a copy of your site files and a copy of any dynamic data such as from mySQL databases, etc. You can create and download full or partial backups at any time from your cPanel account. We also reserve the right to not backup sites that cause excessive network traffic (those with a large amount of data). Updates |
